KDU, a pioneer in Malaysian private education sector, was founded in 1983 by Paramount Corporation Berhad, Malaysia with an aim to provide a superior learning experience to nurture students to become independent life-long learners. Over the years, the KDU Education Division has grown in size and strength but its commitment
remains the same: To provide quality education. KDU prides itself with its impressive alumni of more than 45,000 graduates. In line with the college’s mission to provide superior learning experiences in a caring and conducive environment for its students, KDU started implementation of Oracle PeopleSoft Campus Solutions in 2011. In 2012,
PeopleSoft Campus Solutions went into production usage.
Achieving operational excellence after the deployment of a world class Student Information System is a non-trivial task. The software typically redefines the core as well as some peripheral Standard Operating Procedures (SOPs) of the university. The impact is felt by almost everyone associated with the university: students, faculty, and administrative users. As a consequence, the university IT team gets burdened
with resolving post production issues, answering queries and concerns of impacted end users, training new end users (new hires, or new students) and so on. KDU decided to tap into Techlogix’s pool of PeopleSoft Campus Solutions experts to get timely, efficient and cost effective support services.