Our client, a Fortune 500 enterprise, is a global provider of data communications and telecommunications equipment provider. Another major focus is providing public safety equipment – from infrastructure to applications and devices such as radios and task-specific mobile computing devices.
Our client employs numerous supply chain partners and runs multiple enterprise resource planning systems to support its core business. These systems are deployed at manufacturing and distribution locations in several countries. The company receives a huge number of customer orders every day and, in the absence of any order visibility solution, was struggling to track orders in real-time to identify any issues or delays and to provide timely information back to the customers.
Techlogix implemented a state-of-the-art Business Activity Monitoring solution to provide near real-time order tracking and visibility into the fulfillment process through all stages including planning, manufacturing, pick-pack-ship and delivery by interfacing with more than a dozen ERP and custom built applications.