Ufone started its GSM operations in 2001. After PTCL’s privatization, it became part of Emirates Telecommunication Corporation Group (Etisalat) in 2006. Ufone is now the second largest GSM operator in Southeast Asia with a customer base of over 20 million. Ufone has network coverage in 10,000 locations and caters for International Roaming to more
than 288 live operators in more than 160 countries.
With a complex IT systems landscape, Ufone wanted to establish core systems architecture principles and monitor their adoption. For this purpose, Ufone standardized on the NGOSS set of standards and asked Techlogix to implement an Enterprise Architecture solution based on this. Over the course of an 18 month engagement, Techlogix helped implement a Enterprise Architecture function in the Office of the CIO and produced the first set of
deliverables documenting compliance with NGOSS.