FLEXCUBE Support at Askari Bank

TechlogixFLEXCUBE Support at Askari Bank

Project details

Askari Bank is one of the leading banks in Pakistan providing a full range of products and services to almost one million customers. In 2008, the Bank selected Oracle FLEXCUBE as its core banking platform and Techlogix as its implementation partner.

Following go-live in April 2010, Techlogix has worked continuously with the Bank in its transition from a Branch rollout phase for two years, followed by an upgrade to FLEXCUBE Version 11.3, followed by a rollout of FLEXCUBE Islamic Banking and finally into a standard operational support phase. The key challenge was to assist the Bank in
this complex multi-step transition while sustaining ongoing operations.

Techlogix deployed separate support, rollout and upgrade teams which worked in close coordination with the Bank IT team to ensure quick and effective resolution of issues as they arose over this multi-year period. As of April 2015, Techlogix is in its sixth year of providing FLEXCUBE support to Askari Bank and has successfully transitioned many support functions to the Bank IT team as desired by the Bank management.

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